Dark Lake Fiber Art Policies
Shipping
Unless otherwise noted, all yarn and fiber listed is in stock and ready to ship. Orders will ship in 1 to 3 business days.
Custom Orders
If you are interested in a custom order for a sweater quantity, please email me at darklakefiberart@gmail.com to discuss.
Most of my colorways are repeatable. However, due to the nature of hand dyed yarn, dying yarn in small batches, changes in dye manufacturer’s formulas, etc, skeins will not be exactly alike. Please alternate skeins in project for best results.
Please note custom orders will take several weeks to complete.
Return Policies
Digital Products
No refunds on digital products.
Physical Products
Returns and exchanges must be initiated within 14 days of receipt of item, as determined by tracking number. Please email darklakefiberart@gmail.com to initiate a return. Buyer is responsible for return shipping and any loss of value if item is not returned in original condition.
Miscellaneous
My patterns are also available on Ravelry here.
If you want one of my patterns saved to your Ravelry library, please purchase it there. I cannot transfer a pattern purchased from my website to your Ravelry library.
I do my best to accurately portray yarn colors in my listings but color may vary slightly due to differences in screens and variances in dye lots.
Due to the nature of hand dyed yarn, dying yarn in very small batches, changes in dye manufacturer’s formulas, etc, skeins will not be exactly alike. Please alternate skeins in project for best results. Also, I cannot guarantee that all colorways and bases will be available in the future, so please buy all that you will need for your project.
Yarn and fiber is rinsed and soaked to remove excess dye, but please be aware color may bleed. Please hand wash separately in cool water, and test a swatch if using for colorwork.